What Really Happens When You Call a Funeral Home

September 15, 2025

“Making that first call feels overwhelming — but you’re not alone. Here’s what really happens when you reach out to us, step by step.”

When someone you love passes away, one of the first steps is calling a funeral home. For many families, this is a call they’ve never had to make before — and the unknown can feel overwhelming.


Here’s what you can expect when you call Spann Funeral Home. First, you’ll speak with one of our staff members who will gently gather basic information: your loved one’s name, where they are, and your contact details. From there, we’ll arrange transportation to bring your loved one into our care — no matter what time of day or night.


Once they’re safely with us, we’ll schedule a time to sit down together. This meeting isn’t about rushing decisions. It’s about listening, answering questions, and explaining options. We’ll talk about whether burial, cremation, or a green burial feels right for your family. We’ll also discuss service choices, from traditional funerals to simple gatherings of remembrance.


Most importantly, you’ll never be left alone to “figure it out.” Our role is to guide you step by step. Calling the funeral home is often the hardest part — but once you do, you’ll find you have a partner walking with you through it all.


If you need assistance or have any questions don't hesitate to reach out, day or night -- 615-446-1123.

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